- Customer Journey Analytics Guide
- Customer Journey Analytics overview
- Connections
- Data Views
- Workspace projects
- Analysis Workspace overview
- Perform basic analysis
- Perform advanced analysis
- Build a Workspace project
- Visualizations
- Panels
- Curate or Share projects
- Attribution IQ
- Virtual Analyst
- Workspace FAQs
- Components
- Use cases
- Privacy
- CJA documentation updates
Customer Journey Analytics - documentation updates
The following updates were made to the CJA documentation since its inception.
| Date | Update description |
|---|---|
| November 13, 2020 | New topics on Cross-Channel Analytics, which allows you to re-key a dataset’s person ID, which enables a seamless combination of multiple datasets. |
| November 13, 2020 | A new use case on importing call center and web data was added. |
| November 11, 2020 | Added a topic on Estimating the connection size. |
| November 10, 2020 | Added a section on the implications of deleting data components to the FAQ. |
| November 2, 2020 | Updates to the Customer Journey Analytics feature support page. |
| October 7, 2020 | Added a topic on combined event datasets. |
| September 15, 2020 | Added a new topic on data ingestion. |
| September 2, 2020 | Updated section on user permissions |
| August 7, 2020 | New topic on B2B use case - lookup dataset added. |
| July, 2020 | Added information on Identity Map option for Person ID |
| July, 2020 | New topic on object arrays or ‘data hierarchies’ added. |
| April 14, 2020 | Updates to the latest UI in the Create Connections topic. |
| February 27, 2020 | Updates to the Customer Journey Analytics feature support page. |
| December 2019 | First draft of CJA documentation |