Customer Journey Analytics - documentation updates

The following updates were made to the CJA documentation since its inception.

Date Update description
November 13, 2020 New topics on Cross-Channel Analytics, which allows you to re-key a dataset’s person ID, which enables a seamless combination of multiple datasets.
November 13, 2020 A new use case on importing call center and web data was added.
November 11, 2020 Added a topic on Estimating the connection size.
November 10, 2020 Added a section on the implications of deleting data components to the FAQ.
November 2, 2020 Updates to the Customer Journey Analytics feature support page.
October 7, 2020 Added a topic on combined event datasets.
September 15, 2020 Added a new topic on data ingestion.
September 2, 2020 Updated section on user permissions
August 7, 2020 New topic on B2B use case - lookup dataset added.
July, 2020 Added information on Identity Map option for Person ID
July, 2020 New topic on object arrays or ‘data hierarchies’ added.
April 14, 2020 Updates to the latest UI in the Create Connections topic.
February 27, 2020 Updates to the Customer Journey Analytics feature support page.
December 2019 First draft of CJA documentation

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