The following tables list which features in Adobe Analytics are supported, partially supported or not supported in Customer Journey Analytics (CJA). These lists will change over time as features are added to CJA.
Fully supported features/components
Adobe Analytics Feature
Notes
Metrics
CJA leverages the Experience Data Model (XDM) and supports unlimited metrics and is not tied to the custom success events of traditional Analytics. Note that some standard metrics have been renamed from traditional Analytics: Visitors = People, Visits = Sessions, Hits = Events.
Dimensions
CJA leverages XDM and supports unlimited dimensions and is not tied to the custom success events of traditional Analytics.
List Variables/List Props
CJA leverages XDM and supports unlimited list variables
Date Ranges
Custom Calendar support is planned.
Calculated Metrics
Note that any existing calc metrics in the traditional Analysis Workspace will not be ported to CJA.
Segments
Now called “Filters” - note that any existing segments in traditional Analysis Workspace will not be ported to CJA.
Note that GDPR is now handled in coordination with Adobe Experience Platform - CJA inherits whatever data changes Experience Platform makes to underlying datasets.
User Permissions/Data Access Controls
CJA distinguishes between Adobe Admin Console product admins and users. Only product admins are able to 1) create/update/delete Connections or Data Views, 2) update/delete projects, filters, or calc metrics that were created by other users, and 3) share a Workspace project to all users
CJA provides these dimensions natively as long as the base XDM fields (such as user agent or device ID) are populated. For customers using the Analytics Data Connector (ADC), some of these dimensions are available, but not all. Please refer to our documentation on which Analytics variables are supported via ADC.
Reporting API Access
Currently available using the Analytics API 2.0.
Supported with caveats
Feature
Notes
Product Variable
Within the Experience Platform, users can use array of Object type fields within a dataset schema to satisfy this use case. Within CJA, customers have the ability to use any number of product variables and are not restricted to a single variables as in Adobe Analytics.
Marketing Channels
Marketing Channels data flows into CJA through the Analytics Data Connector. Marketing Channel rules must still be configured in traditional Adobe Analytics. Some rules are not supported. For more details, please see CJA Marketing Channels documentation.
Visualizations
All visualizations are supported except for the Map visualization.
Project Sharing
Project sharing is only supported between users of CJA - there is not project sharing between CJA and the traditional Analysis Workspace.
Custom Sessionization
Support for all custom sessionization features other than mobile background hits.
eVar persistence settings
eVars are no longer part of CJA. However, persistence settings are now part of Data Views and are available for all dimensions. Keep in mind that persistence is based on report time processing, not data collection processing. Dimensions set within Data Views are limited to a 90 day max persistence and do not support unlimited persistence.
Classifications
Now called “Lookup Datasets”. Classifications used in Analytics can be imported to the Experience Platform and CJA using the Analytics Classifications Data Connector. Lookup datasets can also be uploaded to AEP directly and made available in CJA.
Customer Attributes
Now called “Profile Datasets”, they do not get automatically imported from Experience Cloud, but will have to be uploaded to AEP before they’re available in CJA.
Device, Browser, Technology dimensions
These dimensions are automatically included when an AEP dataset includes specific XDM schema fields and conforms to the XDM Experience Event class.
Entries, Exits, and Timespent dimesions and metrics
Supported (Entries and Exits are now called Session Starts and Session Ends) and are calculated in a slightly different way.
Partial Support
Feature
Notes
Panels
Blank Panel, Attribution Panel, Freeform Panel, and Quick Insights are fully supported. The Segment Comparison, Analytics for Target (A4T), and Media Concurrent Viewers panels are not supported.
Merchandising eVars
The behavior of Merchandising eVars can be achieved using dimensions within an Object Array given a merchandising eVar is not set to use persistence. Currently, merchandising dimension persistence is not available.
Bot Filtering
For Analytics Data Connector (ADC)-based datasets, bot filtering is applied. General bot filtering logic for other datasets is not performed by the Experience Platform or CJA.
Processing Rules
For Analytics Data Connector-based datasets, processing rules are still applied.
Media Analytics
Media data is available as part of the Analytics Data Connector.
Not currently supported, but planned
Feature
Notes
Contribution Analysis
Support is planned.
Segment IQ
Support is planned.
Segment Publishing (sending segments from Workspace to the Experience Cloud)
Support is planned.
CSV download
Support is planned.
Custom Calendars
Support is planned.
Metric deduplication
Support is planned.
Merchandising variable persistence
Support is planned.
Scheduled Reports/Projects
Support is planned.
Alerts
Support is planned.
PDF Export
Support is planned.
ID Stitching via Device Graph
Support is planned.
Report Builder (Excel plugin)
Support is planned.
Real-Time Reporting
Support is planned.
Support not yet planned
Feature
Notes
A4T
Support is not yet planned.
Advertising Cloud
Support is not yet planned.
Activity Map
Support is not yet planned.
Classification Rule Builder
Support is not yet planned.
Summary Data Sources
Support is not yet planned.
Will never be supported
People metric using Cross-Device Coop
Reports & Analytics Dashboards
Reports & Analytics Bookmarks
Reports & Analytics Targets
Reports & Analytics Calendar Events
Ad Hoc Analysis
Data Warehouse Reporting - Experience Platform Query Service will be the new interface for these use cases in CJA.
