Default calculated metrics

Customer Journey Analytics provides the following calculated metrics to cover the most common use-cases:

Calculated metric name Description Formula
Session Start Rate The percent that any dimension item occurred on the first event of a session.

This calculated metric is automatically added to Workspace when you include the [Session Starts] standard component in your data view.

 [Session Starts] / [Sessions]
Time Spent Per Person The average amount of time a person spent on any given dimension item.

This calculated metric is automatically added to Workspace when you include the [Time Spent (seconds)] standard component in your data view.

 [Time Spent (seconds)] / [Users]
Sessions Per Person The average number of Sessions per Person. [Sessions] / [Users]
Time Spent Per Session The average amount of time a person spent per Session on any given dimension item.

This calculated metric is automatically added to Workspace when you include the [Time Spent (seconds)] standard component in your data view.

 [Time Spent (seconds)] / [Sessions]
Session End Rate The percent that any dimension item occurred on the last event of a session.

This calculated metric is automatically added to Workspace when you include the [Session Ends] standard component in your data view.

 [Session Ends] / [Sessions]

On this page